Monday, August 24, 2009
COMMUNICATION
Active listening intentionally focuses on who you are listening to, whether in a group or one-on-one, in order to understand what he or she is saying. As the listener, we should able to repeat back in our own words what they have said. This does not mean we agree with, but rather understand, what they are saying. Active listening is more just paying attention. It is also an important motivational strategy.
Active listening helps avoid conflict. When we listen attentively, we can fully understand the other person's point of view. While we might not always agree with their point of view, at least we "know where they are coming from". Just knowing what a person is really thinking and where they are coming from helps to better understand them.
In terms of stronger relationship, we are honoring to the other person when we listen actively. In this case, it can build trust with them. Listening attentively gets people to open up. They feel like they are being heard and understood. Once they feel like someone is really listening to them, they are more willing to share their true feelings.
Active listening can avoids misunderstandings, as people have to confirm that they do really understand what another person has said.
'' A man's silence is wonderful to listen to"
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